Shipping and handling charges are non-refundable. You are responsible for the return shipping costs.
Returns or exchanges must be sent back within 7 days of the confirmed delivery date.
When returning an item, it must be returned with the sales invoice and in the original packaging with tags attached and original liner in place, having never been removed.
I strongly recommend you obtain delivery confirmation or some other appropriate method to track your exchange. I cannot be responsible for lost or misdirected packages.
Items returned or exchanged must be in the original condition (unless defective) i.e. new, unworn, unsoiled and in saleable condition. All tags must be in place and hygienic protective shields attached (never removed) on swimsuit bottoms.
Merchandise which is NOT in new condition, and has been soiled, damaged, washed, mishandled, or is missing the tags or hygienic liner will be returned to the purchaser. No credit will be issued and the purchaser will be charged for the return shipment and will forfeit all claims hellosunshine reserves the right to refuse any return that is poorly packaged or damaged and by way rendering the items unsalable.
Defective merchandise will be replaced if the item is still in stock.
To return your product, you should mail your product to: Vaitzman Tel-aviv IL 6226212
Depending on where you live, the time it may take for your exchanged product to reach you may vary.